Course curriculum

  • 1

    Overview

  • 2

    Ch 2 Communication Management

    • Comms 2 - Communication Management
  • 3

    Ch 3 Stakeholder Analysis

    • Comms 3 - Stakeholder Analysis
  • 4

    Ch 4 Ways to Communicate

    • Comms 4 - Ways to Communicate
  • 5

    Ch 5 RACI "The Good, The Bad, The Ugly"

    • Comms 5 - RACI "The Good, The Bad, The Ugly"
  • 6

    Ch 6 Setting Expectations

    • Comms 6 - Setting Expectations
  • 7

    Ch 7 Managing Expectations

    • Comms 7 - Managing Expectations
  • 8

    Ch 8 Problem Notifications and Resolution

    • Comms 8 - Problem Notifications and Resolution
  • 9

    Ch 9 Status Reports and Dashboards

    • Comms 9 - Status Reports and Dashboards
  • 10

    Ch 10 RAG (Red, Amber and Green) Status

    • Comms 10 - RAG (Red, Amber and Green) Status
  • 11

    Ch 11 Why RED is Not a Bad Thing

    • Comms 11 - Why RED Is Not a Bad Thing

    • Quick Quiz
  • 12

    Ch 12 Wrap Up

    • Comms 12 - Wrap Up